Frequently Asked Questions

Find answers to common questions about Postle and social media management

📊 Platform Availability

For the latest platform availability and feature status, see our Platform Status page. This page is updated in real-time as new platforms and features become available.

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Check our detailed documentation or troubleshooting guide. Still stuck? Email us at support@postle.io

Getting Started

Platform-Specific Questions

Publishing & Scheduling

Analytics Questions

Account & Security Questions

Pricing & Plans

Technical Questions

Still Have Questions?

Documentation

Browse our detailed guides and tutorials

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Troubleshooting

Solutions to common problems

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Contact Support

Email us at support@postle.io

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Frequently Asked Questions

Getting Started

Do I need a Business account for Instagram?

How do I get a Facebook Page?

Which platforms does Postle support?

Platform-Specific Questions

Can I post videos to Instagram and YouTube?

How do I schedule YouTube videos?

Can I connect multiple Instagram accounts?

Does Postle support Instagram Stories?

Publishing & Scheduling

What's the maximum character limit for each platform?

Can I edit a post after scheduling?

What time zone are scheduled posts in?

How many posts can I schedule?

Analytics Questions

How often do analytics update?

What's the difference between Impressions and Reach?

Why are some metrics showing zero?

Account & Security Questions

How is my data secured?

What happens to my posts if I disconnect an account?

Can I use Postle for multiple businesses?

Do you store my social media passwords?

Pricing & Plans

What payment methods do you accept?

Can I cancel anytime?

Is there a refund policy?

Technical Questions

What browsers are supported?

Is there a mobile app?

Do you have an API?

Still Have Questions?

Documentation

Troubleshooting

Contact Support