Account Setup Guide
Customize your Postle.io account to fit your needs. Learn how to manage your profile, configure notifications, and secure your account.
All account settings can be found in the Settings page. You can access it anytime by clicking your profile picture in the dashboard header.
Profile Settings
Manage your personal information and profile picture
Update Your Profile Information
Keep your profile up to date with your current name, email, and business information.
- Navigate to Settings → Profile
- Update your display name, email address, or business name
- Click "Save Changes" to apply your updates
Upload a Profile Picture
Add a profile picture to personalize your account. Your profile picture appears in the dashboard header and any team collaboration features.
- Go to Settings → Profile
- Click "Upload Avatar" or click on your current avatar
- Select an image from your device (JPG, PNG, or WebP)
- Crop and adjust your image as needed
- Click "Save" to update your profile picture
For best results, use a square image at least 256x256 pixels. Profile pictures are displayed as circles, so centered headshots work best.
Change Your Email Address
If you need to change your account email, you can do so in the profile settings.
- Go to Settings → Profile
- Click "Change Email"
- Enter your new email address
- Verify your current password
- Confirm the change via email sent to both your old and new addresses
Email Verification Required
When you change your email address, you'll need to verify the new address before it becomes active. Until verified, you can still log in with your old email.
Notification Preferences
Control what notifications you receive and how
Email Notifications
Configure which email notifications you want to receive from Postle.
Available Email Notifications:
- Post Published: Get notified when your scheduled posts are successfully published
- Post Failed: Receive alerts if a post fails to publish to any platform
- Account Disconnected: Be informed if a social media connection is lost or expires
- Weekly Summary: Receive a weekly recap of your posting activity and performance
- Payment Updates: Get notifications about billing, invoices, and subscription changes
- Product Updates: Stay informed about new features and improvements
Recommended Settings
We recommend keeping "Post Failed" and "Account Disconnected" notifications enabled so you can quickly address any issues with your scheduled content.
Notification Frequency
Choose how often you want to receive notifications:
- • Immediate: Receive notifications as events happen
- • Daily Digest: Get a single email summarizing the day's activity
- • Weekly Digest: Receive a weekly summary every Monday
Security Settings
Keep your account secure and manage access
Change Your Password
Regularly updating your password helps keep your account secure.
- Go to Settings → Security
- Click "Change Password"
- Enter your current password
- Enter and confirm your new password
- Click "Update Password" to save
Password Requirements
Your password must be at least 8 characters long and include a mix of uppercase letters, lowercase letters, numbers, and symbols for maximum security.
Two-Factor Authentication
Add an extra layer of security to your account with two-factor authentication (2FA). When enabled, you'll need to enter a code from your phone in addition to your password when logging in.
- Navigate to Settings → Security
- Click "Enable Two-Factor Authentication"
- Scan the QR code with your authenticator app (Google Authenticator, Authy, etc.)
- Enter the verification code from your app
- Save your backup codes in a secure location
Backup Codes
When you enable 2FA, you'll receive backup codes. Store these codes in a safe place - you can use them to access your account if you lose access to your authenticator app.
Active Sessions
View and manage all active sessions where you're logged in. You can see device information and log out of sessions remotely if needed.
Billing & Subscription
Manage your plan, payment methods, and billing history
Current Plan
View your current subscription plan and usage limits. You can upgrade, downgrade, or cancel your subscription at any time.
Postle Plans:
- Free Plan: Perfect for trying Postle - includes 10 posts/month across 3 platforms
- Starter ($29/month): For active creators - 50 posts/month across 6 platforms
- Growth ($79/month): For growing businesses - unlimited posts across all platforms
Payment Methods
Add or update your payment methods for seamless billing.
- Go to Settings → Billing
- Click "Add Payment Method"
- Enter your credit card information securely via Stripe
- Set as default payment method if desired
Secure Payment Processing
All payment information is processed securely through Stripe. Postle never stores your full credit card details on our servers.
Billing History
Access your complete billing history, download invoices, and track your subscription payments in Settings → Billing.
Upgrade Your Plan
Ready to scale? Upgrading your plan is instant and takes effect immediately.
- Navigate to Settings → Billing
- Click "Change Plan"
- Select your desired plan
- Confirm the upgrade
When you upgrade, you'll only pay the prorated difference for the remainder of your billing period.
Account Preferences
Customize your Postle experience
Time Zone
Set your time zone so that scheduled posts publish at the correct local time. This is especially important if you're scheduling posts for an audience in a different time zone.
Language & Region
Choose your preferred language and regional settings for the Postle interface.
Default Post Settings
Set default preferences for new posts to streamline your workflow:
- • Default platforms to select
- • Preferred posting time
- • Auto-save draft interval
- • Default content category
Setting defaults for commonly-used platforms and posting times can save you time when creating multiple posts.
Danger Zone
Delete Your Account
Permanently delete your Postle account and all associated data. This action cannot be undone.
Before You Delete
Before deleting your account, please note:
- • All scheduled posts will be cancelled
- • Social media connections will be removed
- • Historical data and analytics will be permanently deleted
- • Active subscriptions will be cancelled (no refunds for partial periods)
- • This action cannot be reversed
To delete your account, go to Settings → Account and click "Delete Account". You'll need to confirm your password and type your email address to proceed.
Next Steps
Now that your account is set up, you're ready to start creating content!